Returns Policy for Website, Phone & Fax Orders
For our Custom Manufactured Goods (CFab) Warranty & Terms of Sale: Please click here.
Return Policy & Conditions
| Return Policy |
Returns will be accepted in resalable condition within 60 days of original invoice, unless otherwise specified.
|
| Return Process |
Customer will request a return authorization number from orders@fabtechsystems.com. The customer will need to provide the date of purchase, invoice number and reason for return. Once a RA number has been issued the customer will have 30 days to return the item(s) to: Fabtech Systems Returns 3304 Hill Ave, Everett Wa, 98201
|
| Return Conditions |
Returned items will be evaluated on receipt. All items must be in their original packaging and in resalable condition. Altered, special order, expired, or damaged items will not be accepted.
|
| Return Fees |
A Re-stocking fee may be applied at the discretion of Fabtech Systems. The fee may be applied for: damaged packaging or product, late or non-preauthorized returns, or returns outside of the set policy.
|
| Return Exceptions |
Replacement Items – Returns that require replacement will be issued a credit and a new invoice will be created for the replacement item. Custom and Special-Order Items – Any custom made, altered or special-order item is not eligible for return.
|
| Return Shipping Charges |
Return shipping charges are the responsibility of the customer. Any COD will not be accepted.
|
| Credit |
If all terms are met, a credit will be issued to the customer account for the original purchase price minus any fees.
|
|
This policy is subject to change without notice. |
|